All UTC Overseas U.S. offices receive ISO 9001 certification
UTC is proud to announce that all 15 U.S. offices have achieved ISO 9001:2008 certification. ISO 9001 is the most important and respected international quality management system in use today and seen as the gold standard for developing efficient business operations. This certification becomes increasingly important as a growing number of companies, domestically and internationally, require their suppliers to be ISO 9001 certified.
Certification of all UTC offices took over a year to accomplish. A third party was brought in, URS based in the UK, to audit activities and ensure all procedures conformed to ISO standards. Each office must be reassessed every 36 months to retain certification.
ISO certification demonstrates UTC’s commitment to providing high quality service to all customers and ensures efficiency and consistency in day-to-day operations. The certification process involved monitoring customer satisfaction, auditing internal processes and making a commitment to continuous improvements